Sarahah FAQ - Frequently Asked Questions

Question 1

What is Sarahah?

Accepted Answer

Sarahah is an anonymous messaging platform that allows people to send and receive honest feedback without revealing their identity. The name 'Sarahah' comes from the Arabic word for 'honesty' or 'candor'. Our platform provides a safe space for open communication where users can express themselves freely.

Question 2

How does Sarahah work?

Accepted Answer

After you create an account, you receive a unique profile link that you can share with others. Anyone with this link can send you anonymous messages. You can manage these messages from your dashboard, choosing which ones to make public or keep private. Our AI-powered moderation helps filter out harmful content to ensure a positive experience.

Question 3

Is Sarahah really anonymous?

Accepted Answer

Yes, messages sent through Sarahah are anonymous by design. We do not share the identity of message senders with recipients. However, we maintain security logs for anti-abuse purposes. Users who violate our community guidelines may have their anonymity revoked if required by legal authorities.

Question 4

How do I create an account?

Accepted Answer

Creating an account is simple. Click the 'Sign Up' button on the homepage, then enter your email address, choose a username, and create a password. Once you verify your email address, you'll have full access to your Sarahah account and can start receiving anonymous messages.

Question 5

I forgot my password. How can I reset it?

Accepted Answer

If you've forgotten your password, click on the 'Sign In' button, then select 'Forgot Password' below the login form. Enter your email address, and we'll send you a password reset link. Follow the instructions in the email to create a new password.

Question 6

How can I delete my account?

Accepted Answer

To delete your account, go to your dashboard and click on the settings icon. From there, select the 'Delete Account' option under the danger zone section. You'll need to confirm your decision by entering your email address. Please note that account deletion is permanent and will remove all your data, including messages and profile information.

Question 7

How do I send an anonymous message?

Accepted Answer

To send an anonymous message, you need the recipient's Sarahah profile link. Visit their profile link, type your message in the text box, and click 'Send'. Your message will be delivered anonymously to their inbox. You don't need to create an account to send messages, unless the recipient has restricted messages to registered users only.

Question 8

Can others see the messages I receive?

Accepted Answer

By default, all messages you receive are private and only visible to you. However, you have the option to make specific messages public, which will then appear on your public profile. You have full control over which messages to share publicly and can change a message's visibility status at any time from your dashboard.

Question 9

How does message moderation work?

Accepted Answer

Sarahah uses advanced AI algorithms to detect and filter potentially harmful or inappropriate content. Messages flagged by our system are automatically blocked. Additionally, you can report any messages that you find inappropriate, and our moderation team will review them. We're committed to maintaining a respectful environment for all users.

Question 10

Can I block someone from sending me messages?

Accepted Answer

While you cannot block specific users due to the anonymous nature of the platform, you can adjust your message permissions in settings to only allow messages from registered users. This helps reduce unwanted messages. You can also delete any unwanted messages from your inbox, and our AI moderation system will learn from reported content to better protect your inbox in the future.

Question 11

What data does Sarahah collect about me?

Accepted Answer

Sarahah collects basic account information including your email, username, and encrypted password. We also store the messages you send and receive, your profile information, and standard usage data like IP addresses and device information. For complete details on our data collection practices, please refer to our Privacy Policy.

Question 12

How does Sarahah protect my data?

Accepted Answer

We implement industry-standard security measures to protect your personal information. This includes encryption of sensitive data, secure server infrastructure, regular security audits, and strict access controls. We continuously update our security practices to adapt to emerging threats and ensure your data remains protected.

Frequently Asked Questions